What to Do If You’re Infected by Ransomware
I've been infected with ransomware. What do I do now?
Maybe you get a notification on your desktop that you can’t open your files. You get a sinking feeling and worst-case scenarios flash through your head. All that matters right now is getting more info and minimizing the damage to prevent spreading the virus.
If you’re working from home turn off your computer DO NOT plugin your USB drive to try and recover your backups.
If you’re at work DISCONNECT or TURN OFF your PC and contact your internal IT department, then make sure everyone knows not to plug in any additional devices.
Find out what kind of ransomware you have?
Next, you will need to investigate what kind of Ransomware you have.
Should I pay the ransom?
If you can’t decrypt or recover your data from a backup, or worse no backups at all you’re left with a difficult decision.